What to Do After a Disaster
Most Frequently Viewed Resources
Use this disasterassistance.gov's resource to help you find assistance and apply online.
Rebuilding after a natural disaster. How to check a contractor's license status and history.
CalFresh, Hot Food Waiver, Food Banks
Dropped after a total loss from a declared disaster, partial loss or second renewal, and not having "defensible space".
Crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Text TalkWithUs to 66746 or call (800) 985 - 599.
Alphabetical Listing of Resources
Here you will find first steps after a fire and tips, tools and resources for recovering from a partial or total wildfire loss. Our main focus is on helping you navigate your insurance claim toward a full, fair and prompt settlement, but we also offer guidance on emotional recovery, debris removal, temporary living arrangements, government aid, construction issues, hiring professional help, and deciding how and if you will repair, rebuild or buy a replacement home.
This handbook provides an overview of some of the issues that individuals, families, and small businesses may face as a result of the wildfires that swept Northern California in October 2017. Please note that this handbook is current through October 20, 2017 — but by the time you read this material, the federal, state, and county governments may have enacted additional measures to assist victims of the fires that may affect some of the information we present.
Major disaster delcaration delcared on Oct 10, 2017. Apply for federal assistance with FEMA. Designated counties (Individual assistance): Butte, Lake, Mendocino, Napa, Nevada, Orange, Sonoma, Yuba
You can also call 1 (800) 621 - 3362.
BayLegal provides some answers for your questions about assistance, benefits and housing. Residents who suffered damage or losses from the fires that began on October 8, 2017 may register for disaster assistance with the Federal Emergency Management Agency (FEMA). Register by applying online at DisasterAssistance.gov, or by phone at 1-800-621-3362 or the TTY number 1-800-462-7585. Applicants who use 711 or Video Relay Service may call 1-800-621-3362. The toll-free numbers are open from 7 a.m. to 10 p.m. seven days a week
BayLegal is available to assist and will give priority to emergency needs arising from the fires, including: Emergency public benefits such as D-SNAP to access food and CalWORKs, FEMA benefits and claims process, Housing questions specifically related to the fires (ex. ongoing obligations,
getting possessions, etc), Insurance issues, Employment issues, Missing identity documents, Connecting to local resources and statewide pro bono assistance
For more detailed information and legal advice regarding health access, contact Bay Area Legal Aid’s Health Consumer Center (HCC): 855-693-7285, Monday - Friday, 9 am to 5 pm
For Emergency Care, you cannot be refused care at a hospital if you have an emergency medical condition even if you don’t have health insurance or proof of health insurance.
Looking for Benefits? Answer questions to find out which government benefits you may be eligible to receive.
A Disaster Recovery Center is a readily accessible facility or mobile office where survivors may go for information about our programs or other disaster assistance programs, and to ask questions related to your case.
Unemployment Insurance (UI) claims, including claims for Disaster Unemployment Assistance (DUA), can be filed online, by phone, by mail, or by fax. The fastest and easiest option for individuals to file claims for UI benefits is online using eApply4UI.
Eligibility, Benefits, and Deadlines
Information on D-Snap and Snap eligibility and benefits
Find Assistance, Apply online, Check Status
Information about income assistance availability after a major disaster, including eligibility for Disaster Unemployment Assistance and Unemployment Compensation.
What should my first steps be? What does the Additional Living Expense (ALE) part of my policy cover? Will my insurer cover the cost if I live in a trailer during reconstruction? Who is responsible for clearing the debris from my lot and is that covered under my policy? How can I get a fair claim settlement? What are my legal rights in California? The insurance company will only pay according to its "pricing guidelines"?
Depending on your situation, you may need to hire a public adjuster, a lawyer, a construction estimator, an industrial hygienist or other type of expert.
The Homeowners Insurance Comparison Tool provides assistance for those shopping for homeowners, condominium, renters, or earthquake coverages.
National Emergency Family Registry and Locator System, National Emergency Child Locator Center, Unaccompanied Minors Registry, and American Red Cross Safe and Well.
Eligibility, Benefits, and Deadlines
The Individual Assistance division of FEMA is here to support your recovery from a major disaster and help you through the process of applying for assistance.
For Camp and Woolsey Fire
Legal Clinics by Legal Services of Northern California for Butte County Survivors
NAP provides financial assistance to producers of noninsurable crops when low yields, loss of inventory, or prevented planting occur due to natural disasters.
Check out mortgage resources available for victims of disasters to see what you are eligible for.
Price Gouging, Public Insurance Adjusters, Contractors and Home Repairs, Phone "Disaster Officials, Bogus Charities
Who to contact to replace important documents that are lost during a disaster.
Sample letters for claim and proof of loss forms, example claim documents, and sample damage reports and documentation.
Communicating with your insurance company is an incredibly important part of the claims process. The insurance company may try to handle your claim by telephone, with no records.
This flyer is designed to aid tenants who have been affected by recent wildfires, with information on whether you still need to pay rent in case of a disaster, protections against price gouging, and much more.