Bay Area Legal Aid's Health Consumer Center

Read this in: English

General Contact Information

baylegal.org/what-we-do/health-care/health-care-access

1735 Telegraph Avenue
Oakland, CA 94612

askbaylegal@baylegal.org


How to Get Help

PHONE
Hours
  • Monday 9 am - 5 pm
  • Tuesday 9 am - 5 pm
  • Wednesday 9 am - 5 pm
  • Thursday 9 am - 5 pm
  • Friday 9 am - 5 pm
Information

Callers must complete an initial intake and provide necessary details for the Health Consumer Center to render appropriate legal advice and/or assistance.

WALK-IN
Hours
  • Monday 9 am - 1 pm
  • Tuesday 9 am - 1 pm
  • Wednesday 9 am - 1 pm
  • Thursday 9 am - 1 pm
  • Friday 9 am - 1 pm
Information

Walk-in assistance is available at the following locations. Please call the hotline for walk-in hours & availability.

• Alameda County (Oakland)
• Contra Costa County (Richmond)
• Napa County (Napa)
• San Francisco County
• Santa Clara County (San Jose)

Who We Are

BayLegal, as a member of the statewide Health Consumer Alliance, provides free and independent consumer assistance to individuals and families navigating health insurance and access to health care services.  BayLegal's Health Consumer Center provides legal counsel, advice and advocacy on matters such as:
 
- The Affordable Care Act: Your rights and obligations under the Affordable Care Act and Covered California.
- Public Health Insurance: Addressing problems in obtaining or maintaining Medi-Cal, Denti-Cal, Medicare, In-Home Supportive Services, Paratransit and county health programs.
- Private Health Insurance:  Addressing problems in obtaining or maintaining private health insurance, services and treatments.

Who We Serve

Area(s)
  • Alameda County
  • Contra Costa County
  • Marin County
  • Napa County
  • San Francisco County
  • Santa Clara County
  • Sonoma County
Language(s) Spoken
  • Cantonese Chinese / 粵語
  • French / Français
  • Korean / 한국어
  • Mandarin Chinese / 简体中文
  • Russian / Pусский
  • Spanish / Español
  • Vietnamese / Tiếng Việt
Cirumstances and languages in which interpreters are provided

All Languages Available through Staff or Interpreter Service.

Income Guidelines

There are no charges for free legal services.

Is this organization accessible by wheelchair? Yes
Does this organization provide access for the hearing impaired? Yes

Type of Help

This group provides the following types of services based on your legal needs and its resources:
  • Full Legal Representation
  • Brief Advice
  • Self-Help Materials
Last Review and Update: Jan 16, 2024
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