Fraud, Identity Theft, and Unethical Business Practices
Not sure if it's a scam? Search the Federal Trade Commission for your topic.
Dealing with Errors on Your Consumer Report
You have the right to dispute incomplete or inaccurate information in any consumer report prepared about you by a consumer reporting agency (CRA) including credit reporting agencies (credit bureaus) and specialty agencies (check writing history, medical records, rental history).
Elder Financial Abuse Restitution Guide: How to Get Your Money Back
This guidebook is designed to help victims of financial abuse navigate the system so that if there is a chance for restitution that opportunity won"t be missed.
Identity Theft and Account Fraud
How to clean up if you're a victim of ID theft or fraud.
IRS Identity Theft Affidavit
This affidavit is for victims of identity theft to report to the IRS.
Questions and Answers about Credit Card Fraud
Recognizing, preventing, and dealing with fraud.
Recovering from Identity Theft - The Basics
What to do when your identity has been stolen and used.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Disputing Credit Card Charges
It takes a little patience and knowledge of the dispute settlement procedures provided by the Fair Credit Billing Act (FCBA).
Mortgage Relief Scams
Information about fraudulent foreclosure rescue scams and where to find help.
California's Lemon Law
"Lemons": Cars with serious problems after you bought it. This fact sheet about California’s protections for new and used car buyers explains how the state Lemon Law works, which vehicles are covered, the arbitration programs used by most car dealers and how consumers can pursue a claim in California.
California's Lemon Law
"Lemons": Cars with serious problems after you bought it. This fact sheet about California’s protections for new and used car buyers explains how the state Lemon Law works, which vehicles are covered, the arbitration programs used by most car dealers and how consumers can pursue a claim in California.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Avoiding and Addressing Problems with Attorneys and Fraudsters
Avoiding and resolving problems in relation to: hiring an attorney, client security fund, avoiding notary fraud, and avoiding legal fraud.
Avoiding and Addressing Problems with Attorneys and Fraudsters
Avoiding and resolving problems in relation to: hiring an attorney, client security fund, avoiding notary fraud, and avoiding legal fraud.
Avoiding Fraud by Immigration Consultants
If you're looking for help with an immigration issue and want to hire an immigration consultant rather than an attorney, it's important to understand what an immigration consultant can and cannot do for you. This resource includes a few tips to avoid fraud.
California's Lemon Law
"Lemons": Cars with serious problems after you bought it. This fact sheet about California’s protections for new and used car buyers explains how the state Lemon Law works, which vehicles are covered, the arbitration programs used by most car dealers and how consumers can pursue a claim in California.
Dealing with Errors on Your Consumer Report
You have the right to dispute incomplete or inaccurate information in any consumer report prepared about you by a consumer reporting agency (CRA) including credit reporting agencies (credit bureaus) and specialty agencies (check writing history, medical records, rental history).
Elder Financial Abuse Restitution Guide: How to Get Your Money Back
This guidebook is designed to help victims of financial abuse navigate the system so that if there is a chance for restitution that opportunity won"t be missed.
Financial Literacy Resource Webinar - Consumer Protection and Scams!
This webinar discusses strategies for financial literacy and resources available to California consumers.
IRS Identity Theft Affidavit
This affidavit is for victims of identity theft to report to the IRS.
Making a Good Password
Passwords can be your first line of defense against stolen personal information (phone data, banking information, email, medical records) so it’s important to create one that is strong.
National Elder Fraud Hotline
If you or someone you know has been a victim of elder fraud, help is standing by at the National Elder Fraud Hotline. 833–FRAUD–11 or 833–372–8311 Monday–Friday, 10:00 a.m.–6:00 p.m. eastern time English/Español/Other languages available
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Rules Regarding Funeral Costs, Services, and Goods
The Funeral Rule, enforced by the Federal Trade Commission (FTC), makes it possible for you to choose only those goods and services you want or need and to pay only for those you select, whether you are making arrangements when a death occurs or in advance. The Rule allows you to compare prices among funeral homes, and makes it possible for you to select the funeral arrangements you want at the home you use. (The Rule does not apply to third-party sellers, such as casket and monument dealers, or to cemeteries that lack an on-site funeral home.)
Financial Literacy Resource Webinar - Consumer Protection and Scams!
This webinar discusses strategies for financial literacy and resources available to California consumers.
How to Complain
This guide offers suggestions to help you get results when you have a problem with the purchase of goods or services. It explains the proper way to make a complaint, and also discusses using government agencies, consumer groups, lawyers and small claims court. A sample complaint letter and a list of compliant-handling agencies are included.
Disputing Credit Card Charges
It takes a little patience and knowledge of the dispute settlement procedures provided by the Fair Credit Billing Act (FCBA).
Elder Financial Abuse Restitution Guide: How to Get Your Money Back
This guidebook is designed to help victims of financial abuse navigate the system so that if there is a chance for restitution that opportunity won"t be missed.
Financial Literacy Resource Webinar - Consumer Protection and Scams!
This webinar discusses strategies for financial literacy and resources available to California consumers.
Job Scams
Job scammers promise jobs that are too good to be true. Your first job may be to send them untraceable funds or to help them scam others. They may also steal your identity. Click this link to find out more information.
Making a Good Password
Passwords can be your first line of defense against stolen personal information (phone data, banking information, email, medical records) so it’s important to create one that is strong.
Mortgage Relief Scams
Information about fraudulent foreclosure rescue scams and where to find help.
Questions and Answers about Credit Card Fraud
Recognizing, preventing, and dealing with fraud.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Rental Listing Scams
Scammers don't actually own the homes they try to rent out to you. Identify them and make a report if you've been scammed.
Scams Against Immigrants
Notarios, "accredited representatives", and other scams to trick people who are going through the immigration process.
What is Elder Financial Abuse?
How to Recognize Financial Abuse 1. Transactional Elder Financial Abuse Indicators 2. Possible Legal Document Abuse Indicators 3. Life-Style Change Indicators 4. Personal Relationship Abuse Indicators 5. Undue Influence Warnings to Elders about How to Avoid Financial Abuse When it comes to your finances, deal only with people you have known a long time and with companies or organizations with proven track records. Get everything in writing! Never accept a verbal promise or assurance if money or property is involved. Rarely will you benefit from mistakes or misunderstandings. Don’t sign anything without carefully reading it and never feel pressured to sign before you are absolutely ready to live with your decision. Honor the “three day rule” by waiting before you finalize any contract. The longer you wait, the better. Never be in a rush to get into any kind of “deal”. Take your time! Remember, it took a lifetime of work and sacrifice to build up your estate and you can lose it all with one stroke of a pen. (Refer to CANHR’s Fact Sheet – Preventing Elder Financial Abuse.) Click the link below for more information!
Elder Financial Abuse Restitution Guide: How to Get Your Money Back
This guidebook is designed to help victims of financial abuse navigate the system so that if there is a chance for restitution that opportunity won"t be missed.
Avoiding and Addressing Problems with Attorneys and Fraudsters
Avoiding and resolving problems in relation to: hiring an attorney, client security fund, avoiding notary fraud, and avoiding legal fraud.
Avoiding Fraud by Immigration Consultants
If you're looking for help with an immigration issue and want to hire an immigration consultant rather than an attorney, it's important to understand what an immigration consultant can and cannot do for you. This resource includes a few tips to avoid fraud.
California's Lemon Law
"Lemons": Cars with serious problems after you bought it. This fact sheet about California’s protections for new and used car buyers explains how the state Lemon Law works, which vehicles are covered, the arbitration programs used by most car dealers and how consumers can pursue a claim in California.
Dealing with Errors on Your Consumer Report
You have the right to dispute incomplete or inaccurate information in any consumer report prepared about you by a consumer reporting agency (CRA) including credit reporting agencies (credit bureaus) and specialty agencies (check writing history, medical records, rental history).
Disputing Credit Card Charges
It takes a little patience and knowledge of the dispute settlement procedures provided by the Fair Credit Billing Act (FCBA).
Elder Financial Abuse Restitution Guide: How to Get Your Money Back
This guidebook is designed to help victims of financial abuse navigate the system so that if there is a chance for restitution that opportunity won"t be missed.
Financial Literacy Resource Webinar - Consumer Protection and Scams!
This webinar discusses strategies for financial literacy and resources available to California consumers.
How to Complain
This guide offers suggestions to help you get results when you have a problem with the purchase of goods or services. It explains the proper way to make a complaint, and also discusses using government agencies, consumer groups, lawyers and small claims court. A sample complaint letter and a list of compliant-handling agencies are included.
Identity Theft and Account Fraud
How to clean up if you're a victim of ID theft or fraud.
IRS Identity Theft Affidavit
This affidavit is for victims of identity theft to report to the IRS.
Job Scams
Job scammers promise jobs that are too good to be true. Your first job may be to send them untraceable funds or to help them scam others. They may also steal your identity. Click this link to find out more information.
Making a Good Password
Passwords can be your first line of defense against stolen personal information (phone data, banking information, email, medical records) so it’s important to create one that is strong.
Mortgage Relief Scams
Information about fraudulent foreclosure rescue scams and where to find help.
Questions and Answers about Credit Card Fraud
Recognizing, preventing, and dealing with fraud.
Recovering from Identity Theft - The Basics
What to do when your identity has been stolen and used.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Rental Listing Scams
Scammers don't actually own the homes they try to rent out to you. Identify them and make a report if you've been scammed.
Rules Regarding Funeral Costs, Services, and Goods
The Funeral Rule, enforced by the Federal Trade Commission (FTC), makes it possible for you to choose only those goods and services you want or need and to pay only for those you select, whether you are making arrangements when a death occurs or in advance. The Rule allows you to compare prices among funeral homes, and makes it possible for you to select the funeral arrangements you want at the home you use. (The Rule does not apply to third-party sellers, such as casket and monument dealers, or to cemeteries that lack an on-site funeral home.)
Scams Against Immigrants
Notarios, "accredited representatives", and other scams to trick people who are going through the immigration process.
What is Elder Financial Abuse?
How to Recognize Financial Abuse 1. Transactional Elder Financial Abuse Indicators 2. Possible Legal Document Abuse Indicators 3. Life-Style Change Indicators 4. Personal Relationship Abuse Indicators 5. Undue Influence Warnings to Elders about How to Avoid Financial Abuse When it comes to your finances, deal only with people you have known a long time and with companies or organizations with proven track records. Get everything in writing! Never accept a verbal promise or assurance if money or property is involved. Rarely will you benefit from mistakes or misunderstandings. Don’t sign anything without carefully reading it and never feel pressured to sign before you are absolutely ready to live with your decision. Honor the “three day rule” by waiting before you finalize any contract. The longer you wait, the better. Never be in a rush to get into any kind of “deal”. Take your time! Remember, it took a lifetime of work and sacrifice to build up your estate and you can lose it all with one stroke of a pen. (Refer to CANHR’s Fact Sheet – Preventing Elder Financial Abuse.) Click the link below for more information!