Loans and Mortgages
Financial Protection Assistance
Offers information on various financial topics, empowering consumers with knowledge on banking, loans, credit, fraud prevention, and more.
Financial Protection Assistance
Offers information on various financial topics, empowering consumers with knowledge on banking, loans, credit, fraud prevention, and more.
Financial Protection Assistance
Offers information on various financial topics, empowering consumers with knowledge on banking, loans, credit, fraud prevention, and more.
Reverse Mortgages
Info about how reverse mortgages work, types of reverse mortgages available, and how to get the best deal on a reverse mortgage.
Understand your HELOC freeze or reduction
Don’t despair if your HELOC is frozen; there are several options available to get it reinstated.
Disaster Recovery: A Resource for Homeowners
Provides information for homeowners, renters, and lenders on financial relief options and recovery steps after a natural disaster.
Financial Protection Assistance
Offers information on various financial topics, empowering consumers with knowledge on banking, loans, credit, fraud prevention, and more.
Guide to Major Changes to Mortgage Servicing Bankruptcy Rule
Guide to bankruptcy rule changes going into effect 12/01/2025
Mortgage Loan Originators
A mortgage loan originator is an individual who, for compensation or gain, or in the expectation of compensation or gain, takes a residential mortgage loan application or offers or negotiates terms of a residential mortgage loan.
Vehicle Repossession
If you don’t make your car payments on time, your lender might have the right to take your car without going to court or telling you first. Here’s what to do if you can’t make car payments or if your car is repossessed. This article has more information about the federal laws regulating repossessions, but there may be California laws that apply too.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Alternative Dispute Resolution
ADR Types and Benefits. The Judicial Council of California has created a video series with descriptions of different kinds of dispute resolution and where each might be helpful.
Ask for a Fee Waiver if you can't afford filing fees
In most cases, you have to pay a fee to file papers with the court. If you can’t afford the filing fee, you can ask the court for a “fee waiver” in order to file for free. With a fee waiver, you also may not have to pay for certified copies, sheriff's service of process fees, or other costs related to starting a case, such as the cost for a court reporter to be at your trial.
Financial Protection Assistance
Offers information on various financial topics, empowering consumers with knowledge on banking, loans, credit, fraud prevention, and more.
Protect Yourself From Fraud Resources to Help You Achieve Financial Security
A consumer-education booklet produced by the DFPI that explains how to spot and avoid financial fraud and scams, safeguard personal data, understand your rights, and where to turn for help — essentially a fraud-prevention starter kit for Californians.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
How to Complain
This guide offers suggestions to help you get results when you have a problem with the purchase of goods or services. It explains the proper way to make a complaint, and also discusses using government agencies, consumer groups, lawyers and small claims court. A sample complaint letter and a list of compliant-handling agencies are included.
Avoiding Predatory Lending
Offers advice for home buyers and owners about recognizing predatory mortgage and lending practices, how to choose reputable lenders, and how to protect home equity from abusive loans.
Disaster Recovery: A Resource for Homeowners
Provides information for homeowners, renters, and lenders on financial relief options and recovery steps after a natural disaster.
Guide to Major Changes to Mortgage Servicing Bankruptcy Rule
Guide to bankruptcy rule changes going into effect 12/01/2025
New U.S. Immigrants with No Credit Can Establish Good Credit and Obtain a Loan
A resource article aimed at immigrants who lack U.S. credit history, explaining strategies to build credit (such as secured credit cards, credit-builder loans, reporting rent/utilities) and the importance of establishing a credit record for financial inclusion.
Protect Yourself From Fraud Resources to Help You Achieve Financial Security
A consumer-education booklet produced by the DFPI that explains how to spot and avoid financial fraud and scams, safeguard personal data, understand your rights, and where to turn for help — essentially a fraud-prevention starter kit for Californians.
Avoiding Predatory Lending
Offers advice for home buyers and owners about recognizing predatory mortgage and lending practices, how to choose reputable lenders, and how to protect home equity from abusive loans.
Protect Yourself From Fraud Resources to Help You Achieve Financial Security
A consumer-education booklet produced by the DFPI that explains how to spot and avoid financial fraud and scams, safeguard personal data, understand your rights, and where to turn for help — essentially a fraud-prevention starter kit for Californians.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Alternative Dispute Resolution
ADR Types and Benefits. The Judicial Council of California has created a video series with descriptions of different kinds of dispute resolution and where each might be helpful.
Ask for a Fee Waiver if you can't afford filing fees
In most cases, you have to pay a fee to file papers with the court. If you can’t afford the filing fee, you can ask the court for a “fee waiver” in order to file for free. With a fee waiver, you also may not have to pay for certified copies, sheriff's service of process fees, or other costs related to starting a case, such as the cost for a court reporter to be at your trial.
Avoiding Predatory Lending
Offers advice for home buyers and owners about recognizing predatory mortgage and lending practices, how to choose reputable lenders, and how to protect home equity from abusive loans.
Disaster Recovery: A Resource for Homeowners
Provides information for homeowners, renters, and lenders on financial relief options and recovery steps after a natural disaster.
Financial Protection Assistance
Offers information on various financial topics, empowering consumers with knowledge on banking, loans, credit, fraud prevention, and more.
Guide to Major Changes to Mortgage Servicing Bankruptcy Rule
Guide to bankruptcy rule changes going into effect 12/01/2025
How to Complain
This guide offers suggestions to help you get results when you have a problem with the purchase of goods or services. It explains the proper way to make a complaint, and also discusses using government agencies, consumer groups, lawyers and small claims court. A sample complaint letter and a list of compliant-handling agencies are included.
Mortgage Loan Originators
A mortgage loan originator is an individual who, for compensation or gain, or in the expectation of compensation or gain, takes a residential mortgage loan application or offers or negotiates terms of a residential mortgage loan.
New U.S. Immigrants with No Credit Can Establish Good Credit and Obtain a Loan
A resource article aimed at immigrants who lack U.S. credit history, explaining strategies to build credit (such as secured credit cards, credit-builder loans, reporting rent/utilities) and the importance of establishing a credit record for financial inclusion.
Protect Yourself From Fraud Resources to Help You Achieve Financial Security
A consumer-education booklet produced by the DFPI that explains how to spot and avoid financial fraud and scams, safeguard personal data, understand your rights, and where to turn for help — essentially a fraud-prevention starter kit for Californians.
Rental Listing DRE Consumer Alert
A statewide Consumer Alert for anyone looking for rental housing, after seeing an increase in identity theft scams.
Reverse Mortgages
Info about how reverse mortgages work, types of reverse mortgages available, and how to get the best deal on a reverse mortgage.
Understand your HELOC freeze or reduction
Don’t despair if your HELOC is frozen; there are several options available to get it reinstated.
Vehicle Repossession
If you don’t make your car payments on time, your lender might have the right to take your car without going to court or telling you first. Here’s what to do if you can’t make car payments or if your car is repossessed. This article has more information about the federal laws regulating repossessions, but there may be California laws that apply too.