Description It takes a little patience and knowledge of the dispute settlement procedures provided by the Fair Credit Billing Act (FCBA). Authored by Federal Trade Commission Access this resource here English > https://www.consumer.ftc.gov/articles/0219-disputing-credit-card-char… Spanish > https://www.consumidor.ftc.gov/articulos/s0219-disputar-un-cargo-de-t… Energy Level 256