Disaster Assistance and Recovery

This handbook provides an overview of some of the issues that individuals, families, and small businesses may face as a result of the wildfires that swept Northern California in October 2017. Please note that this handbook is current through October 20, 2017 — but by the time you read this material, the federal, state, and county governments may have enacted additional measures to assist victims of the fires that may affect some of the information we present.

Find out how to replace vital documents, such as birth certificates, Social Security cards, and more. 1) Replace Lost or Stolen Identification (ID) Cards; 2) Vital Records Documents Issued in the United States; 3) How to Replace Your Lost or Destroyed Vital Documents; 4) Get a Copy of Your Birth Certificate; 5) Request a Replacement Marriage Certificate; 6) Request a Certified Copy of a Death Certificate Divorce Decrees and Certificates

Free legal advice now available for survivors of the Northern California fires. Call the legal hotline: 415-575-3120. Monday-Friday, 8:30 a.m -5:30 p.m. Expanded hours starting 10/23 to 8:00 p,m, Monday through Thursday.

Good faith; prompt, honest, and timely communications; fair claims; cooperative investigation; additional living expenses; adjusting and paying your dwelling claim; contractors; fair depreciation; examination under oath; and complaints.

Here you will find first steps after a fire and tips, tools and resources for recovering from a partial or total wildfire loss. Our main focus is on helping you navigate your insurance claim toward a full, fair and prompt settlement, but we also offer guidance on emotional recovery, debris removal, temporary living arrangements, government aid, construction issues, hiring professional help, and deciding how and if you will repair, rebuild or buy a replacement home.

Mediation is an informal, voluntary, non-binding process for conducting settlement negotiations between you and your insurance company.

Asset Management, Bank Accounts, Consumer Loans, Credit Scores, Credit Cards, Insurance, Mortgages, and Regulations.

Major disaster delcaration delcared on Oct 10, 2017. Apply for federal assistance with FEMA. Designated counties (Individual assistance): Butte, Lake, Mendocino, Napa, Nevada, Orange, Sonoma, Yuba

You can also call 1-800-621-FEMA

BayLegal provides some answers for your questions about assistance, benefits and housing. Residents who suffered damage or losses from the fires that began on October 8, 2017 may register for disaster assistance with the Federal Emergency Management Agency (FEMA). Register by applying online at DisasterAssistance.gov, or by phone at 1-800-621-3362 or the TTY number 1-800-462-7585. Applicants who use 711 or Video Relay Service may call 1-800-621-3362. The toll-free numbers are open from 7 a.m. to 10 p.m. seven days a week

BayLegal is available to assist and will give priority to emergency needs arising from the fires, including: Emergency public benefits such as D-SNAP to access food and CalWORKs, FEMA benefits and claims process, Housing questions specifically related to the fires (ex. ongoing obligations,
getting possessions, etc), Insurance issues, Employment issues, Missing identity documents, Connecting to local resources and statewide pro bono assistance

For more detailed information and legal advice regarding health access, contact Bay Area Legal Aid’s Health Consumer Center (HCC): 855-693-7285, Monday - Friday, 9 am to 5 pm
For Emergency Care, you cannot be refused care at a hospital if you have an emergency medical condition even if you don’t have health insurance or proof of health insurance.

Looking for Benefits? Answer questions to find out which government benefits you may be eligible to receive.

Follow the latest updates and announcements from the California Office of Emergency Services.

Tips, tools and resources for navigating your insurance claim settlement for fire, smoke, heat, earthquake, car, water, flood, mold, structural damage, renters, hurricanes, hail, businesses, and theft.

Special tax law provisions may help taxpayers and businesses recover financially from the impact of a disaster, especially when the federal government declares their location to be a major disaster area.

People with losses from the fires in 7 counties can apply for one month of food benefits on a EBT card you can use at authorized grocery stores. Covered fires include those in Butte, Lake, Mendocino, Napa, Nevada, Sonoma, and Yuba counties. Grocery stores in those counties and six others (Contra Costa, Marin, Orange, Sacramento, Solano, Sutter) can allow Disaster CalFresh benefits to be used to purchase hot or prepared food, in addition to regularly allowable foods.

Crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Text TalkWithUs to 66746or call (8) 985 - 599.