Warning: Self-Help Resources are NOT legal advice and may not apply to your case. Please talk to a lawyer about the facts of your case.
There are 111 resources
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2011 Consumer Action Handbook
(Separate Website)
Includes how to be a savvy consumer, how to file a complaint, and the consumer assistance directory.
By: United States General Services Administration
5 Tips for Avoiding Foreclosure Scams
(Separate Website)
5 Tips for Protecting Your Home from Foreclosure
(Separate Website)
By: The Federal Reserve Board
A Consumer Guide to Filing Construction Complaints
(Separate Website)
By: California State License Board
A Note to Homeowners - Foreclosure Rescue Scams and Loan Modification Scams
(Separate Website)
A message from the Federal Trade Commission to help homeowners avoid scams that claim to be able to "rescue" homeowners from foreclosure.
By: Federal Trade Commission
Read this in:
Spanish / Español
Ads for International Drivers' Licenses or Permits Could Be a Dead End
(Separate Website)
Consumer Alert
By: Federal Trade Commission
Advance-Fee Loan Scams: "Easy" Cash Offers Teach Hard Lessons
(Separate Website)
If you're asked to pay a fee for the promise of a loan or credit card, you can count on the fact that you're dealing with a scam artist.
By: Federal Trade Commission
Advance-Fee Loan Scams: ?Easy? Cash Offers Teach Hard Lessons
(Separate Website)
Signs of advance-fee loan scams and finding low-cost help for credit problems.
By: Federal Trade Commission
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Spanish / Español
After A Disaster, Don't Get Scammed!
(Separate Website)
A guide to avoiding contractor scams in the aftermath of a natural disaster.
By: Contractors State License Board
Read this in:
Spanish / Español
Auction Guides: Not So Hot Properties
(Separate Website)
Facts for Consumers
By: Federal Trade Commission
Avoiding Credit and Charge Card Fraud
(Separate Website)
Steps to take to guard against credit or charge card fraud and information about reporting losses.
By: Federal Trade Commission
Read this in:
Spanish / Español
Banking On Your Investments
(Separate Website)
A pamphlet alerting consumers to the fact that investments are not federally insured - even if you buy them at your bank.
By: Consumer Action
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Spanish / Español
Before You Add Someone To Your Title
(Separate Website)
A fact sheet that lists several points to consider before adding someone to the title of your home.
By: Consumer Action
Read this in:
Spanish / Español
Beware of Dishonest Immigration Consultants
(Separate Website)
Billed for Merchandise You never Received? Here's What To Do
(Separate Website)
Information about procedures consumers can take so they don't have to pay for merchandise ordered but were never received.
By: Federal Trade Commission
Building or Repairing Your Credit with a Secured Credit Card
(Separate Website)
This booklet explains what to look for when shopping for a secured credit card-and what to avoid.
By: Consumer Action
Read this in:
Spanish / Español
California's Lemon Law
(Separate Website)
Protection for New and Used Car Buyers
By: Consumer Action
Read this in:
Spanish / Español
Can The Client Security Fund Help You?
(Separate Website)
You may be eligible for reimbursement if your lawyer has stolen from you.
By: The State Bar of California
Check Cashing and Payday Lending
(Separate Website)
How to save money and protect your rights.
By: Katharine and George Alexander Community Law Center
Complaint Resolution Program
(Separate Website)
The Program is responsible for resolving consumer complaints. Complaints are assigned to a representative, who will assist in resolving the complaint.
By: State of California Department of Consumer Affairs
Read this in:
Spanish / Español
Consumer Connection Magazines
(Separate Website)
Magazine from the California Department of Consumer Affairs that contain current and relevant information, including consumer protection and scams, for California consumers.
By: California Department of Consumer Affairs
Consumer Help After a Disaster
(Separate Website)
The last thing a disaster victim needs is to be caught up in a consumer scam. But scam artists often move in after disasters, when victims are most vulnerable. Even people outside the disaster area can be victimized by charity scams.
By: California Department of Consumer Affairs
Cramming: Mystery Phone Charges
(Separate Website)
Facts for Consumers
By: Federal Trade Commission
Credit Repair Scams: They Make Your Money Disappear
(Separate Website)
Explains how to correct inaccurate information in your report and advises caution with credit repair companies and guaranteed credit claims.
By: Consumer Action
Read this in:
Spanish / Español
Cross-Border Scams
(Separate Website)
Facts and information about foreign scams and how to file complaints.
By: OnGuardOnline.gov
Deceptive Mortgage Ads: What They Say; What They Leave Out
(Separate Website)
Deceptive Mortgage Ads: What They Say; What They Leave Out
By: Federal Trade Commission
Deceptive Mortgage Ads: What They Say; What They Leave Out
(Separate Website)
Elder Abuse Awareness
(Separate Website)
What is elder abuse and what are the indicators?
By: Central California Legal Services, Inc.
Elder Financial Abuse
(Separate Website)
Defines elder financial abuse. Describes indicators, preventative measures, and remedies for financial abuse
By: Central California Legal Services, Inc.
Elder Fraud Guide: Recognizing Con Games that Target Seniors
(Separate Website)
This manual provides the answers to questions about the many scams that target seniors.
By: Consumer Action
Facts for Consumers - The Seminar Pitch: A Real Curve Ball
(Separate Website)
Consumer alert about investment sales pitch.
By: Federal Trade Commission
Fair Credit Billing
(Separate Website)
Have you ever been billed for merchandise you returned or never received? Has your credit card company ever charged you twice for the same item or failed to credit a payment to your account?Here is information about the dispute settlement procedures provided by the Fair Credit Billing Act (FCBA).
By: Federal Trade Commission
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Spanish / Español
Fighting Back Against Identity Theft
(Separate Website)
Facts for Consumers
By: Federal Trade Commission
Read this in:
Spanish / Español
For People on Debt Management Plans: A Must Do-List
(Separate Website)
Foreclosure Rescue Scams: Another Potential Stress for Homeowners in Distress
(Separate Website)
Information about fraudulent foreclosure rescue scams and where to find help.
By: Federal Trade Commission
Read this in:
Spanish / Español
Fradulent Sales of Goods and Services in California
(Separate Website)
What is the law? And what are your rights?
By: Inland Counties Legal Services - Riverside office
Read this in:
Korean / 한국어
,
Vietnamese / Tiếng Việt
Fraud Alert: Fake "legal aid" wants your money Senior Legal Fact Sheet
By: California Senior Legal Hotline - Legal Services of Northern California
Frequently Asked Questions about Check Conversion
(Separate Website)
Includes: How can I prove that I made the payment? What happens if I disagree with the billing company, store or other business?
By: NACHA - The Electronic Payments Association
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Spanish / Español
Getting the Best Value from Prepaid Phone Cards
(Separate Website)
How do prepaid phone cards work? Where can I buy a card? Common fees and charges. Avoiding fraud.
By: Consumer Action
Read this in:
Spanish / Español
Glossary of Legal Terms
(Separate Website)
A Glossary of terms from the California Courts Self-Help Center
By: Administrative Office of the Courts
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Spanish / Español
Going to Court Without a Lawyer - Representing Yourself in Court
(Separate Website)
Whatever the reason, you have the right to represent yourself, to be your own lawyer in all cases in California. It is very important that you learn about what is at stake in your case.
By: Administrative Office of the Courts
Read this in:
Spanish / Español
'Gold' and 'Platinum' Cards: Facts for Consumers
(Separate Website)
If you're looking for credit, be wary of some "gold" or "platinum" card offers promising to get you credit cards or improve your credit rating.
By: Federal Trade Commission
Help In Managing Your Financial Affairs Senior Legal Fact Sheet
By: California Senior Legal Hotline - Legal Services of Northern California
Help Wanted....Finding A Job
(Separate Website)
Information about scams and fraudulent employment service firms and how to protect yourself.
By: Federal Trade Commission
Home Mortgages: Understanding the Process and Your Right to Fair Lending
(Separate Website)
This brochure explains about dealing with mortgage lenders. It tells you where to look, what to look for, and what takes place when you apply for a mortgage. You'll also learn about your legal rights to fair lending and what you have a right to expect in fair treatment.
By: The Federal Reserve Board
Homeowners, Protect Yourself From Home Repair Fraud
(Separate Website)
Know your rights
By: Legal Aid Foundation of Los Angeles
Home-Use Tests for HIV Can Be Inaccurate
(Separate Website)
Consumer Alert
By: Federal Trade Commission
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