Warning: Self-Help Resources are NOT legal advice and may not apply to your case. Please talk to a lawyer about the facts of your case.
There are 23 resources
2011 Consumer Action Handbook
(Separate Website)
Includes how to be a savvy consumer, how to file a complaint, and the consumer assistance directory.
By: United States General Services Administration
Auto Service Contracts
(Separate Website)
Facts for Consumers
By: Federal Trade Commission
California's Lemon Law
(Separate Website)
Protection for New and Used Car Buyers
By: Consumer Action
Read this in:
Spanish / Español
Complaint Resolution Program
(Separate Website)
The Program is responsible for resolving consumer complaints. Complaints are assigned to a representative, who will assist in resolving the complaint.
By: State of California Department of Consumer Affairs
Read this in:
Spanish / Español
Consumers and the 30-day Warranty On Hearing Aids
(Separate Website)
The California Song-Beverly Consumer Warranty Act provides a 30-day warranty on all new and used hearing aids sold in California.
By: California Department of Consumer Affairs -- Hearing Aid Dispensers Bureau
Fair Debt Collection
(Separate Website)
By: Central California Legal Services, Inc.
Glossary of Legal Terms
(Separate Website)
A Glossary of terms from the California Courts Self-Help Center
By: Administrative Office of the Courts
Read this in:
Spanish / Español
Going to Court Without a Lawyer - Representing Yourself in Court
(Separate Website)
Whatever the reason, you have the right to represent yourself, to be your own lawyer in all cases in California. It is very important that you learn about what is at stake in your case.
By: Administrative Office of the Courts
Read this in:
Spanish / Español
How to Complain: Guidelines for Resolving Complaints
(Separate Website)
An illustrated booklet that gives helpful advice for resolving complaints.
By: Consumer Action
Read this in:
Spanish / Español
Immigration Services: Protecting your Consumer Rghts
(Separate Website)
Public Law Library of Alameda County
(Separate Website)
Open to the public, the county law library provides legal information material and resources held in its collection for your research.
By: Council of California County Law Librarians
Real Estate Terms You Should Know
(Separate Website)
If you own, or are thinking of buying, a home, then here are some important real estate terms to know.
By: Consumer Action
Sample Consumer Complaint Letter
(Separate Website)
Problems with a product or service?
By: Central California Legal Services, Inc.
ScamNot.org
(Separate Website)
This site is designed to educate and enlighten seniors:
1. The dangers of elder abuse
2. Ongoing scams
3. Links to local, California and other state agencies
4. Links to senior resources
5. Forum to the latest senior's news.
By: FMAAA and Fresno/Madera Sheriff's Department
Take Charge California!
(Separate Website)
This website contains information about how to be a smart, safe, and protected consumer. Includes information on how to file complaints.
By: State of California Department of Consumer Affairs
Terms of Agreement: A Consumer Guide to Home Improvement Contracts
(Separate Website)
By: California Department of Consumer Affairs
Tips for Buying a Used Car at a Dealership
(Separate Website)
By: Katharine and George Alexander Community Law Center
Read this in:
Spanish / Español
Warranties
(Separate Website)
By: Federal Trade Commission
Warranties for Newly Built Homes: Know Your Options
(Separate Website)
By: Federal Trade Commission
What Can A Lawyer Referral Service Do For Me?
(Separate Website)
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